Player Well-Being

Responsible Gaming at bonas88 — Fun Within Healthy Limits

We believe that gambling is only meaningful when done responsibly. bonas88 provides a range of tools, resources, and guidance to help you stay in control and enjoy a positive gaming experience.

Committed to player safety
Control tools available 24/7
18 years and above only

The Fun of Playing Starts with Responsibility

For most players, betting online is a way to unwind after a long day, feel the thrill of the game, or simply fill their leisure time. That is entirely normal and can be an enjoyable experience — as long as it is done within healthy limits and with the right mindset.

At bonas88, we never want you to play beyond your means. We will never encourage you to chase losses or treat gambling as a way to solve financial problems. That is why we have built this platform with a comprehensive set of self-control tools — not merely to comply with regulations, but because we genuinely care about your well-being.

Responsible gaming doesn't mean you can't play. It means playing with conscious choices — knowing your limits, setting a budget, and knowing when to stop. bonas88 is here to support you every step of the way.

This page contains everything you need to know — from the warning signs of problem gambling, how to use the control tools we provide, to the support resources available should you or someone you care about need further assistance.

Bonas88's Pledge to Players

We are committed to always placing player well-being as the top priority in every decision we make — from platform design to how we handle requests for help.

Core Principles of Play
  • Only play with money you can afford to lose
  • Set time and money limits before you start playing
  • Never chase losses — that is a dangerous path
  • Gambling is not a solution to financial problems
  • Take a break if you feel overly emotional

Tools We Provide to Help You

All these tools are accessible directly from your bonas88 account settings, with no need to contact customer support. Control is entirely in your hands.

Deposit Limit

Set daily, weekly, or monthly deposit limits based on what you can afford. Once a limit is set, it takes effect immediately. To increase a limit, a 7-day waiting period applies — this protects you from impulsive decisions.

Play Time Limit

Set a daily session time limit for your play. Once the limit is reached, the system will automatically log you out and display a break notice. You cannot log back in until the set period has ended.

Loss Limit

Set the maximum loss amount allowed within a given period. Once the loss limit is reached, you won't be able to place new bets until the period resets — this prevents you from endlessly chasing losses.

Play Break (Cooling-Off)

Need a short break? Activate a cooling-off period ranging from 24 hours to 6 weeks. During this time, your account is frozen for wagering purposes, but you can still withdraw any remaining balance.

Self-Exclusion

For those who need a more serious solution, self-exclusion completely closes account access for a period of 6 months, 1 year, 2 years, or permanently. There is no way to reverse this during an active period.

Disable Promotional Communications

If you feel that bonus or promotional offers are disrupting your playing discipline, you can disable all promotional communications from your account settings. This includes emails, push notifications, and in-platform messages.

How to Access the Control Tools: Log in to your bonas88 account → Click the profile icon → Select "Account Settings" → Choose the "Responsible Gaming" tab. All of the above tools are available there. If you need help activating any tool, our live chat is available 24/7.

Recognise the Signs of Problem Gambling

Problem gambling doesn't happen overnight. It usually starts gradually and can affect anyone — regardless of how long you've been playing or how financially savvy you are. Recognising the early warning signs is the most important first step.

Chasing losses

You feel the need to keep playing to recover lost money, leading to even greater losses.

Lying to loved ones

You are hiding your gambling activity or the amount spent from family or friends.

Using essential funds for gambling

Money meant for rent, bills, or daily essentials is used to deposit into the gambling platform.

Constant thoughts about gambling

You cannot focus on work or family because you are constantly thinking about your next game.

Unable to stop despite trying

You have tried multiple times to stop or reduce gambling but without success.

Significant mood changes

Winning makes you overly euphoric while losing leads to anger, anxiety, or severe depression.

Self-Assessment Quiz — Are You Playing Responsibly?

Answer the following questions honestly. If you answer "Yes" to 3 or more questions, it is recommended that you speak with someone you trust or seek professional help.

1

Have you ever borrowed money or sold belongings to fund your gambling?

2

Have you ever played longer or spent more than you planned?

3

Have you ever felt restless or irritable when trying to cut back or stop gambling?

4

Has gambling ever caused problems in your relationships with family or friends?

5

Have you ever felt the need to gamble with increasing amounts of money to get the same thrill?

6

Have you ever played to escape problems or feelings of discomfort?

7

Has someone close to you ever expressed concern about your gambling habits?

Remember: Asking for help is a sign of strength, not weakness. Many people successfully overcome problem gambling with the right support.

Frequently Asked Questions on Responsible Gaming

Log in to your account and go to Account Settings. Click the "Responsible Gaming" tab and select "Deposit Limit". You can set a daily, weekly, or monthly limit as suits you. Limits that are lowered take effect immediately, while limits that are raised require a 7-day waiting period before taking effect.

Cooling-off is a temporary break ranging from 24 hours to 6 weeks — ideal if you feel you need a short pause. Self-exclusion is a more serious step, fully closing your account for a period of 6 months, 1 year, 2 years, or permanently. Once self-exclusion is active, it cannot be cancelled even if you change your mind. This is intentional, to protect you.

Yes, any existing balance in your account can be withdrawn during a cooling-off or self-exclusion period. You are only restricted from making new deposits or placing bets. To withdraw funds during this period, please contact our support team via live chat and we will assist in processing the withdrawal.

It can be a difficult situation. The most important thing is to approach them with compassion and without judgment. Try to have a calm conversation, express your concerns based on concrete observations, and offer your support. Avoid arguing when they are in an emotional state. If needed, seek help from a professional family counsellor experienced in gambling issues.

No. Your account information and gaming activity are confidential and protected under the bonas88 Privacy Policy. We do not share this information with employers, family members, or any third party except where required by law or court order. Your privacy is our priority.

The bravest first step is acknowledging it to yourself. From there, there are several options you can take:
  • Activate self-exclusion from your bonas88 account settings immediately
  • Contact the bonas88 support team — we will help you activate the right control tools without any intrusive questions
  • Seek professional help from a mental health counsellor or a relevant support organisation
  • Share your situation with someone you trust — a family member or close friend

How to Use bonas88 Control Tools

1
Log In to Your Account

Access the bonas88 platform via the website or mobile app. Log in with your username and password.

2
Open Account Settings

Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu that appears.

3
Select the Responsible Gaming Tab

On the settings page, there is a tab labelled "Responsible Gaming". Click that tab to view all available tools.

4
Activate Limits or Controls

Choose the tool you need, enter the desired value or duration, and confirm. Most limits take effect immediately.

If you are in crisis or need immediate assistance: Contact the bonas88 support team via live chat and request to activate self-exclusion immediately. Our team will process the request within 15 minutes and your account will be fully blocked from any wagering activity.

Play Responsibly, Enjoy a Better Experience

Use bonas88 self-control tools today and set boundaries that help you stay in control. Register an account or log in to access all responsible gaming settings.

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