Privacy & Data Protection

Privacy Policy bonas88 — Our Commitment to Protecting Your Information

Your privacy is our priority. This document clearly outlines the types of data we collect, how it is used, and the steps we take to ensure your information remains safe and protected at all times.

Last Updated: 1 January 2026

1 Personal Information We Collect

When you register and use the bonas88 platform, we collect several categories of information to ensure our services run smoothly and securely. We only collect what is necessary — nothing more.

Information You Provide Directly:

  • Full name, date of birth, and identity card number (for KYC purposes)
  • Email address and mobile phone number
  • Current residential address
  • Payment method details — bank account number or e-wallet
  • Identity verification documents uploaded during the KYC process

Automatically Collected Information:

  • IP address and device information (model, operating system, web browser)
  • Activity log data — pages visited, session duration, games played
  • General location data based on IP (state/region, not precise location)
  • Cookie and similar tracking technology data (details in Section 5)

Important Note: We do not store credit or debit card numbers directly on our servers. All financial transactions are processed through encrypted, licensed payment gateways.

2 How We Use Your Information

Every piece of information we collect has a specific purpose. We do not use your data for purposes unrelated to the services you use.

Purpose of Use Types of Data We Use Legal Basis
Account management & identity verification Name, IC, date of birth, email Contractual requirement
Deposit & withdrawal processing Payment details, account name Contractual requirement
Fraud prevention & security IP, activity logs, device data Legitimate interests
Customer Support Email, phone, account history Contractual requirement
Promotional communications (with consent) Email, phone number Your consent
Legal compliance & KYC Identity documents, financial information Legal obligation

We will not use your data for any purposes beyond those listed above without first obtaining your renewed consent.

3 Sharing Information with Third Parties

Bonas88 does not sell, rent, or disclose your personal information to any third party for their own marketing purposes. Data sharing only occurs in limited situations and under strict controls:

  • Service providers: Companies that help us operate the platform — such as payment gateway providers, cloud service providers, and game providers — receive only the minimum data required to carry out their specific tasks.
  • Relevant authorities: We will disclose information when required by law, court order, or official investigation. We will not disclose more than what is necessary.
  • Fraud prevention: In cases where it is necessary to protect the platform and other users from fraudulent activity, we may share information with relevant security partners.
  • Business transfers: In the event of a business merger or acquisition, user information may be transferred as part of the business assets, with prior notification given to users.

All third parties working with bonas88 are bound by strict confidentiality agreements and are prohibited from using your data for any purpose beyond what has been agreed upon.

4 Security Measures to Protect Your Data

Protecting your personal information is not merely a legal obligation for us — it is a moral responsibility we take seriously. The following are the concrete measures we have implemented:

  • TLS 1.3 and 256-bit SSL encryption for all communications between your device and bonas88 servers
  • Sensitive data is stored in encrypted form on dedicated servers — not in plain text
  • Role-based access control ensures only authorized staff can view specific data.
  • 24/7 security monitoring with automated intrusion detection systems
  • Regular security audits by independent third parties to identify and close vulnerabilities
  • Redundant data centres with automatic backups to ensure data integrity

While we do everything technically possible on our end, account security also depends on your own actions. Use a strong password, enable 2FA, and never share your login credentials with anyone.

5 Cookies & Tracking Technologies

The bonas88 platform uses cookies and similar technologies to enhance your experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:

  • Essential cookies (required): Required for the platform to function properly — including login session management, CSRF protection, and basic account preferences. These cookies cannot be disabled.
  • Performance cookies: Collects data on how pages are used to help us improve platform performance. This data is processed in aggregate form and does not identify individuals.
  • Functional cookies: Stores your preferences such as language, theme, and display settings so you do not need to reconfigure them each time you log in.
  • Analytical cookies: Helps us understand overall platform usage patterns to make better decisions about product improvements.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality.

6 Data Retention & Deletion

Bonas88 does not store your data indefinitely. We adhere to the principle of data minimization — retaining information only for as long as necessary for the stated purpose.

  • Active account data is retained for as long as the account remains active
  • After account closure, core data is retained for 5 years to comply with legal requirements related to financial regulations and anti-money laundering.
  • Activity logs and analytics data are retained for 24 months before being deleted or anonymized.
  • Customer support communication data is retained for 3 years
  • KYC documents are retained for the period required by applicable legislation — typically 5 to 7 years

Once the retention period expires, data is permanently deleted from our systems or anonymized so it can no longer be linked to any specific individual.

7 Your Rights Regarding Personal Data

As a bonas88 user, you have certain rights regarding the personal information we hold about you. We respect and facilitate the exercise of these rights:

  • Right of access: You may request a copy of the personal information we hold about you
  • Right to rectification: If any of your information is inaccurate, you may request that it be updated.
  • Right to erasure: Under certain circumstances, you may request that your data be deleted (subject to our legal obligations)
  • Right to restrict processing: You may request that we restrict how we process your data under certain circumstances
  • Right to object: You may object to the processing of your data for direct marketing purposes at any time
  • Right to data portability: You may request a copy of your data in a reusable format

To exercise any of the above rights, please contact our support team via live chat within the platform. We will process your request within 30 business days.

8 Children's Data Protection

The bonas88 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

Serious Warning: If we find that someone under the age of 18 has registered an account — whether by providing a false age or by any other means — the account will be closed immediately and all associated funds will be frozen pending investigation.

If you believe someone under the age of 18 has used the bonas88 platform, please notify us immediately through our support team. We will take prompt action.

9 Amendments to This Privacy Policy

This privacy policy may be updated from time to time to reflect changes in our privacy practices, new legal requirements, or new platform features. When material changes occur:

  • The "Last Updated" date at the top of this page will be updated accordingly.
  • Users will be notified via in-account notifications of any significant changes.
  • The latest version of the privacy policy is always available on this page.
  • Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

We recommend reviewing this page periodically to stay informed about how we handle your personal information.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, our team is ready to assist:

  • Live chat within the bonas88 platform — available 24 hours a day, 7 days a week.
  • Email: [email protected] (reply within 24 business hours)

For complex or sensitive privacy-related inquiries, we recommend reaching out via live chat while logged into your account, so your identity can be verified more easily and we can provide more specific assistance.

How bonas88 Protects Your Data Every Day

End-to-End Encryption

All data transmitted between your device and bonas88 servers is protected with TLS 1.3 encryption — the latest standard used by global financial institutions. Your data cannot be read by any third party in transit.

Secure Data Storage

Sensitive data is stored in encrypted form in redundant data centres. Database access is restricted to authorised personnel only, with an audit log for every access.

Data Minimisation Principle

We only collect information that is strictly necessary to provide our services. No excessive data collection — every piece of information we request has a clear reason behind it.

Regular Security Audits

Our systems are regularly audited by independent third-party security auditors. This ensures your privacy protection stays up to date against the latest security threats.

Control Is in Your Hands

You have the right to access, correct, or request deletion of your data. Options to opt out of marketing communications are also available at any time through your account settings.

Full Legal Compliance

The bonas88 privacy policy is designed to comply with relevant data protection requirements. We work with legal counsel and privacy experts to ensure our practices remain legally sound at all times.

Your Privacy Rights at bonas88

Right to Know

Request a full copy of the personal data we hold about you at any time.

Right to Rectify

If any information is inaccurate or outdated, you may request that it be updated.

Right to Erasure

Request deletion of your data subject to our legal retention obligations.

Right to Object

Object to data processing for direct marketing at any time without providing a reason.

Data Portability Right

Obtain a copy of your data in a machine-readable format for transfer.

Right to Restrict Processing

Request that we restrict the processing of your data in certain specified situations.

Your Privacy Is Secured. Ready to Start Playing?

Register a bonas88 account today with full confidence that your data and privacy are taken seriously by a platform you can trust.

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